Contact support
Send your request to the official Graure Elena support address. Please do not include passwords, authentication codes, or payment details.
graure.nina19@gmail.comSupport
How can we help?
Get help with technical issues, purchases, subscriptions, or privacy requests.
What to include
- Application name and platform
- Application and operating system versions
- A clear description and reproduction steps
- Screenshots with sensitive details removed
Payments and refunds
Payments, trials, cancellations, and refunds are managed by the store where you downloaded the application. Review your purchase history and contact the relevant store when the request concerns billing.
Account security
Graure Elena will never ask for your password, verification code, bank card details, or private access keys in a support message.